Frequently Asked Questions
Everything you need to know about creating your dream living space.
What is your standard shipping timeframe?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days for delivery within the continental United States.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by destination and will be calculated at checkout.
What is your return policy for home decor?
We want you to love your home. If you are not satisfied, you can return most items in their original condition within 30 days of delivery for a full refund, excluding shipping costs.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
Are your furniture pieces sustainably sourced?
We are committed to beauty and responsibility. A significant portion of our collection is crafted from FSC-certified wood and eco-friendly textiles to ensure your home is as kind to the planet as it is beautiful.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger furniture purchases.